Leland Management takes the privacy and security of your data seriously. We are committed to providing an environment that is safe, secure, and available to all our customers.
Type of Information Collected
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address, telephone, email, and password) and personal profile.
All direct payments are handled through the following gateways: Western Alliance Bank, BBT Bank, Pay Lease, and Authorize.net. The gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers
How Information is Collected
When you conduct a transaction on our website, or as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
Why Information is Collected
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services requested through the site;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Users with general or personalized service-related notices.
- To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
Protecting the privacy of children is especially important. For that reason, we do not collect or maintain information at our Site from those we know are under 13 years of age, and our Site is a general audience site not intended for users under the age of 13.
Information You Elect to Share
How is Information Stored
Our company website is hosted through a cloud provider, Digital Ocean. Your data may be stored through Digital Ocean’s data storage, and databases. Browser storage (cookies and caching) may be used to facilitate your website experience.
How do you Communicate with your Visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, and postal mail.
How can you withdraw your consent for collection of data?
If you are a registered user, you can access and correct your information that is associated with your Account by logging into the resident web portal. Registered and unregistered users can access and delete cookies through their web browser settings.
If you would like to request that Leland does not process your data anymore, please contact us at email@example.com or send mail to 6972 Lake Gloria Blvd., Orlando, FL 32809. Note: If you are a homeowner, currently living in a community managed by Leland Management, certain personal data must be maintained in accordance with local law.
If you would like to: access, correct, amend or delete any personal information (beyond what Leland Management is required to keep per local law), you are invited to contact us at firstname.lastname@example.org or send us mail to Leland Management, 6972 Lake Gloria Blvd., Orlando, Florida 32809 Attn: Website Team